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Tessco Order Resolution


Tessco guarantees to deliver your orders complete, on-time, and error free. Please inspect orders upon receipt and follow the appropriate action to address any concerns.


Order Discrepancy

May include:


Begin Request


Product Defect

If an item is inoperable upon receipt or stopped working while in use.

Begin Request


If you have changed your mind about a purchase, we are happy to accept standard returns within 30 days that meet the following guidelines.

Tessco Return Policy

Standard Returns

Items Not Returnable


Mobile Device Accessory Returns

Please review these Mobile Device Accessory Guidelines for return eligible items.

Items not in compliance with this return policy will be returned back to you at your expense.


Tessco Returns Process

  1. Print Tessco Return Request.
  2. Complete the form with required order information below:
    • Original Sales Order
    • Tessco SKU#/Part Number
    • Quantity of the item being returned
    • Why is the item(s) being returned?
  3. Place complete form in the box and send your return package through traceable means (e.g. UPS or FedEx) to the address on the form.

Contact Tessco Customer Care with any Return questions at 800.472.7373.